您的隐私选项
正如我们的隐私政策中所述，我们通过您与我们和我们网站的互动收集个人信息，包括使用 Cookie 和类似技术。我们还可能与第三方（包括广告合作伙伴）共享这些个人信息。我们这样做是为了在其他网站上展示更符合您兴趣的广告，以及出于我们隐私政策中概述的其他原因。
根据美国某些州的隐私法，基于您在不同网站上的互动而共享个人信息以用于定向投放广告，可能会被视为“销售”、“分享”或“定向广告”。您可能有权选择退出这些活动，具体取决于您的居住地。如果您想行使此退出权，请按照以下说明操作。
如果您在启用“全球隐私控制”选择退出偏好信号的情况下访问我们的网站，则根据您所在的位置，我们会自动将此视为选择退出以下活动的请求：可能被视为“销售”或“分享”个人信息的活动，或者可能被视为针对您用于访问网站的设备和浏览器的定向广告等其他用途的活动。
FREQUENTLY ASKED QUESTIONS
If you can’t find the answer to the question you’re looking for on
this page, you’re able to contact the Customer Service team directly at hello@hautelab.com
As soon as our team have dispatched your order from our warehouse, you’ll be emailed a tracking number for your delivery.
Most major credit cards (Visa, MasterCard, American Express) PayPal, Apple & Google Pay
We have reverted our shipping locations. instead of shipping from NYC, we ship from Shanghai and Taipei studios. So if you have a shipping address that is outside of the those locations the import duties and taxes may be applied by your local authority.
You can contact us at hello@hautelab.comto check if changes can still be made to your order. This is possible only if the package is still in our hands. If the package has been picked up, it is not possible to make any changes.
Orders with a total value above 250 USD will be shipped free. If your order value is less than this amount, the shipping cost will be calculated at checkout. Please note that free shipping doesn't apply to sale items, special editions, collaboration and preorder products. For more information, please refer to our shipping page
We ship from multiple locations. NYC, Shanghai & Taipei. depends on the order origin and the availability of the products. For this reason, orders with multiple items may be “split,” i.e., shipped from more than one location. In this instance, your shipment confirmation e-mail will contain two tracking numbers.
From time to time, we offer free shipping promotions. To receive email updates about our upcoming promotions, sign up to our mailing list. Please note that free shipping will be applied to your order on the payment page.
In this case. Please don't hesitate to contact us immediately and we will assist you in updating the address.
We want you to love your product. If for some reason you don't love it, don't worry, most items may be returned within 30 days of receipt. Please make sure your items are returned new, unused and with all Burgundy Assemblage tags still attached. Returns that do not meet our policy will not be accepted and will be sent back to the customer. Please note that the original shipping fees are not refundable. Questions? Drop us an email at hello@hautelab.com . For more information, please visit the returns page of the website.
Please visit the returns page of the website for full instructions on
how to return a product.
In order to serve you most efficiently, we do not offer merchandise exchanges. We recommend that you simply place a second order. Once we receive your return, we'll credit your account.
